1. Introduction

At TheSmokerWorld.com, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we are here to help.

2. Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You must provide the receipt or proof of purchase.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@thesmokerworld.com and send your item to: [Your Address], Fort Lauderdale, Florida.

5. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

6. Contact Us

If you have any questions on how to return your item to us, please contact us at:

TheSmokerWorld.com
Fort Lauderdale, Florida
Email: sales@thesmokerworld.com