If you need to make a change or request support, please contact our customer service team immediately — we may not be able to assist once certain processes are underway.
If you’re within our 14-day return and exchange policy and the item is unopened and unused, you’re welcome to send it back. Once we receive the item at our facility, we’ll either ship the correct product or issue store credit, depending on your preference.
Please note: We do not accept returns on e-liquids, disposables, or coils due to the nature of these products.
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